{"id":23675,"date":"2026-11-04T21:48:46","date_gmt":"2026-11-04T21:48:46","guid":{"rendered":"https:\/\/severeinjurylawyers.com\/?page_id=23675"},"modified":"2026-11-04T21:48:46","modified_gmt":"2026-11-04T21:48:46","slug":"adjuster-calls-before-leaving-scene","status":"publish","type":"page","link":"https:\/\/severeinjurylawyers.com\/es\/faq\/adjuster-calls-before-leaving-scene\/","title":{"rendered":"\u00bfQu\u00e9 debo hacer cuando me llama un ajustador de seguros despu\u00e9s de un accidente?"},"content":{"rendered":"\n<style>.jr{--gold:#F3B937;--gold-soft:rgba(243,185,55,.14);--gold-line:rgba(243,185,55,.40);--bg:#000;--panel:#121212;--panel-2:#181818;--text:#fafafa;--text-2:rgba(250,250,250,.87);--muted:rgba(250,250,250,.60);--rule:rgba(250,250,250,.09);--rule-2:rgba(250,250,250,.17);--heading:\"Montserrat\",system-ui,-apple-system,sans-serif;--body:\"Source Sans 3\",\"Source Sans Pro\",system-ui,-apple-system,sans-serif;--mono:\"JetBrains 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var(--gold);color:var(--gold);font-family:var(--mono);font-weight:700;font-size:14px;display:grid;place-items:center}\n.jq-deeper{background:rgba(243,185,55,.07);border:1px solid var(--gold-line);border-radius:12px;padding:20px 24px;margin-bottom:var(--sec)}\n.jr .jq-rel{margin-top:6px;color:var(--text-2);font-size:17px}\n.jq-rel a{color:var(--gold);font-weight:700;text-decoration:underline;text-decoration-color:var(--gold-line);text-underline-offset:3px}\n.jq-relh{display:flex;flex-wrap:wrap;align-items:baseline;justify-content:space-between;gap:8px 24px;margin-bottom:24px}\n.jq-all{font-family:var(--heading);font-weight:700;font-size:15px;color:var(--gold);text-decoration:underline;text-decoration-color:var(--gold-line);text-underline-offset:3px}\n@media (min-width:980px){.jq-grid{grid-template-columns:minmax(0,7fr) minmax(0,5fr);gap:32px;align-items:start}\n  .jq-two{grid-template-columns:minmax(0,7fr) minmax(0,5fr);gap:48px}}\n@media (max-width:640px){.jq-hero{padding:calc(var(--hdr) + 24px) 0 28px}.jr .jq-hero .jf-kick{margin-top:22px}.jr .jq-by{margin-top:18px}.jq-main{padding:24px 0 var(--sec)}.jq-grid{gap:24px}\n  .jq-answer,.jq-next{padding:20px}.jr .jq-a{font-size:17px}.jr ul.jq-pts{grid-template-columns:minmax(0,1fr);gap:10px;margin-top:18px !important}.jr .jq-pts li{gap:12px;padding:16px !important}\n  .jr .jq-pts p{font-size:16px;line-height:1.55}.jq-n{flex-basis:28px;height:28px;font-size:14px}.jq-deeper{padding:18px}.jq-relh{display:grid;gap:6px;margin-bottom:16px}}<\/style>\n<div class=\"jr\" id=\"jf\"><header class=\"jq-hero\"><div class=\"wrap\"><nav class=\"jq-crumbs\" aria-label=\"Breadcrumb\"><ol><li><a href=\"https:\/\/severeinjurylawyers.com\/\">Home<\/a><\/li><li><a href=\"https:\/\/severeinjurylawyers.com\/faq\/\">Car Accident FAQ<\/a><\/li><li aria-current=\"page\">What should I do when an insurance adjuster calls after a crash?<\/li><\/ol><\/nav><p class=\"jf-kick\">The first days<\/p><h1>What should I do when an insurance adjuster calls after a crash?<\/h1><p class=\"jq-by\"><span class=\"jq-face\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/severeinjurylawyers.com\/wp-content\/uploads\/2026\/11\/sameer-assanie-associate-attorney.jpg\" alt=\"Sameer Assanie\" width=\"56\" height=\"56\"><\/span><span>Answered on video by <a href=\"https:\/\/severeinjurylawyers.com\/about-us\/sameer-assanie\/\">Sameer Assanie<\/a>, Associate Attorney<\/span><\/p><\/div><\/header><section class=\"jq-main\" aria-label=\"Answer and video\"><div class=\"wrap jq-grid\"><div class=\"jq-media\"><div class=\"jq-player\" data-yt=\"d1p6fvtPqns\"><a class=\"jf-vid\" href=\"https:\/\/www.youtube.com\/watch?v=d1p6fvtPqns\" data-yt=\"d1p6fvtPqns\"><img src=\"https:\/\/i.ytimg.com\/vi_webp\/d1p6fvtPqns\/maxresdefault.webp\" srcset=\"https:\/\/i.ytimg.com\/vi_webp\/d1p6fvtPqns\/sddefault.webp 640w, https:\/\/i.ytimg.com\/vi_webp\/d1p6fvtPqns\/maxresdefault.webp 1280w\" sizes=\"(min-width:1240px) 668px, (min-width:980px) 58vw, 100vw\" alt=\"Sameer Assanie answers on video: What should I do when an insurance adjuster calls after a crash?\" width=\"1280\" height=\"720\" fetchpriority=\"high\" decoding=\"async\"><span class=\"jf-play\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" width=\"28\" height=\"28\"><path d=\"M8 5v14l11-7z\" fill=\"currentColor\"\/><\/svg><\/span><span class=\"jf-len\">0:55<\/span><\/a><\/div><div class=\"jq-ch\"><p class=\"jq-label\">Jump to a moment<\/p><ol class=\"jq-chips\"><li><a class=\"jq-chip\" href=\"https:\/\/youtu.be\/d1p6fvtPqns?t=0\" data-t=\"0\"><span class=\"jf-t\">0:00<\/span><span>First, make sure everyone is safe<\/span><\/a><\/li><li><a class=\"jq-chip\" href=\"https:\/\/youtu.be\/d1p6fvtPqns?t=14\" data-t=\"14\"><span class=\"jf-t\">0:14<\/span><span>Insurance calls before you leave the scene<\/span><\/a><\/li><li><a class=\"jq-chip\" href=\"https:\/\/youtu.be\/d1p6fvtPqns?t=26\" data-t=\"26\"><span class=\"jf-t\">0:26<\/span><span>We talk to the insurance company for you<\/span><\/a><\/li><li><a class=\"jq-chip\" href=\"https:\/\/youtu.be\/d1p6fvtPqns?t=42\" data-t=\"42\"><span class=\"jf-t\">0:42<\/span><span>Focus on your health and treatment<\/span><\/a><\/li><\/ol><\/div><\/div><div class=\"jq-answer\"><p class=\"jq-label\">The short answer<\/p><p class=\"jq-a\">Focus on your health and let our team deal with the insurance company. In a video we recorded in 2026, associate attorney Sameer Assanie says adjusters sometimes call before you have left the scene, hoping you will take blame that is not yours or say you are not hurt.<\/p><blockquote class=\"jf-quote\"><p>\u201cwe are the shield that protects you from them trying to harass you\u201d<\/p><footer><cite>Sameer Assanie<\/cite> <a href=\"https:\/\/youtu.be\/d1p6fvtPqns?t=28\">at 0:28<\/a><\/footer><\/blockquote><\/div><\/div><\/section><section class=\"jq-sec alt\" aria-labelledby=\"jq-pts-h\"><div class=\"wrap\"><h2 id=\"jq-pts-h\">Key points from Sameer<\/h2><ul class=\"jq-pts\"><li><span class=\"jq-n\" aria-hidden=\"true\">1<\/span><p>Sameer Assanie says your first concern should be that you and everyone in your car, from kids to parents, are safe and get medical attention.<\/p><\/li><li><span class=\"jq-n\" aria-hidden=\"true\">2<\/span><p>Insurance companies sometimes reach you before you leave the scene, trying to get you to admit to something that was not your fault.<\/p><\/li><li><span class=\"jq-n\" aria-hidden=\"true\">3<\/span><p>Another aim of those early calls is getting you to say you are uninjured, even when you are hurt.<\/p><\/li><li><span class=\"jq-n\" aria-hidden=\"true\">4<\/span><p>If an adjuster or anyone from an insurance company calls, that is the moment to bring our team in, so you can concentrate on treatment.<\/p><\/li><\/ul><\/div><\/section><section class=\"jq-sec\" aria-labelledby=\"jq-detail-h\"><div class=\"wrap jq-two\"><div class=\"jq-detail\"><h2 id=\"jq-detail-h\">Why those early calls can hurt you<\/h2><p>Sameer Assanie begins with what should be on your mind after a crash. A lot is happening, and the first concern is that everyone in the car is safe and gets treated, whether that is a spouse, your kids, or your parents. Phone calls from an insurer are far down that list.<\/p><p>The calls still come, sometimes before you have even left the scene. He names two goals behind them. One is to get you to accept responsibility for a collision you did not cause. The other is to get you to agree that you are not hurt when you actually are.<\/p><\/div><aside class=\"jq-next\" aria-labelledby=\"jq-next-h\"><h2 id=\"jq-next-h\">What to do when the phone rings<\/h2><ol><li>Keep your attention on treatment for yourself and everyone who rode with you, and let the phone wait.<\/li><li>If someone from an insurance company reaches you, keep the call short and speak with our team before you answer their questions.<\/li><li>Contact us the same day an adjuster calls, so we can take over the conversation with the insurer.<\/li><\/ol><\/aside><\/div><\/section><section class=\"jq-sec alt\" aria-labelledby=\"jq-rel-h\"><div class=\"wrap\"><div class=\"jq-deeper\"><p class=\"jq-label\">Read next on our site<\/p><p class=\"jq-rel\">Our insurance guide explains how claims offices work and which Texas deadlines insurers must meet, under <a href=\"https:\/\/severeinjurylawyers.com\/dealing-with-insurance-companies-texas\/\">dealing with insurance companies in Texas<\/a>.<\/p><\/div><div class=\"jq-relh\"><h2 id=\"jq-rel-h\">Related questions<\/h2><a class=\"jq-all\" href=\"https:\/\/severeinjurylawyers.com\/faq\/\">See all 23 questions<\/a><\/div><div class=\"jc-grid\"><article class=\"jc\"><div class=\"jc-img\"><img src=\"https:\/\/i.ytimg.com\/vi\/antA7WJg834\/hqdefault.jpg\" alt=\"Matthew Graham answering on video\" width=\"480\" height=\"360\" loading=\"lazy\" decoding=\"async\"><span class=\"jc-play\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\"><path d=\"M8 5v14l11-7z\" fill=\"currentColor\"\/><\/svg><\/span><span class=\"jf-len\">1:08<\/span><\/div><div class=\"jc-body\"><h3><a href=\"https:\/\/severeinjurylawyers.com\/faq\/call-at-fault-drivers-insurer\/\">Should I speak with the other driver\u2019s insurer after a crash?<\/a><\/h3><p class=\"jc-by\">Matthew Graham<\/p><\/div><\/article><article class=\"jc\"><div class=\"jc-img\"><img src=\"https:\/\/i.ytimg.com\/vi\/l0UDJR5J3R4\/hqdefault.jpg\" alt=\"Matthew Graham answering on video\" width=\"480\" height=\"360\" loading=\"lazy\" decoding=\"async\"><span class=\"jc-play\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\"><path d=\"M8 5v14l11-7z\" fill=\"currentColor\"\/><\/svg><\/span><span class=\"jf-len\">1:07<\/span><\/div><div class=\"jc-body\"><h3><a href=\"https:\/\/severeinjurylawyers.com\/faq\/do-i-have-car-accident-case\/\">Do I have a case after a car accident?<\/a><\/h3><p class=\"jc-by\">Matthew Graham<\/p><\/div><\/article><article class=\"jc\"><div class=\"jc-img\"><img src=\"https:\/\/i.ytimg.com\/vi\/LJsi8Ics8Rk\/hqdefault.jpg\" alt=\"Matthew Graham answering on video\" width=\"480\" height=\"360\" loading=\"lazy\" decoding=\"async\"><span class=\"jc-play\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\"><path d=\"M8 5v14l11-7z\" fill=\"currentColor\"\/><\/svg><\/span><span class=\"jf-len\">1:23<\/span><\/div><div class=\"jc-body\"><h3><a href=\"https:\/\/severeinjurylawyers.com\/faq\/doctor-visit-first-after-texas-crash\/\">Should I see a doctor after a Texas car accident?<\/a><\/h3><p class=\"jc-by\">Matthew Graham<\/p><\/div><\/article><\/div><\/div><\/section><section class=\"jf-close\" aria-labelledby=\"jf-close-h\"><div class=\"wrap\"><h2 id=\"jf-close-h\">Let us take the adjuster&#x27;s calls<\/h2><p class=\"jf-cl\">Do not face the insurance company by yourself. Schedule your free consultation and our team will explain how we can stand between you and the adjuster.<\/p><div class=\"jf-cta\"><a class=\"call\" href=\"tel:+18004658733\">Call 1-800-INJURED<\/a><a class=\"msg\" href=\"https:\/\/severeinjurylawyers.com\/contact-us\/\">Free case review<\/a><\/div><p class=\"jf-note\">This video and answer explain Texas law in general terms; they are not advice about your own case, and watching does not make us your lawyers.<\/p><\/div><\/section><\/div>\n<script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/severeinjurylawyers.com\/faq\/adjuster-calls-before-leaving-scene\/#webpage\",\"url\":\"https:\/\/severeinjurylawyers.com\/faq\/adjuster-calls-before-leaving-scene\/\",\"name\":\"Insurance Adjuster Called After Your Texas Wreck? 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