{"id":23676,"date":"2026-11-04T21:48:48","date_gmt":"2026-11-04T21:48:48","guid":{"rendered":"https:\/\/severeinjurylawyers.com\/?page_id=23676"},"modified":"2026-11-04T21:48:48","modified_gmt":"2026-11-04T21:48:48","slug":"call-at-fault-drivers-insurer","status":"publish","type":"page","link":"https:\/\/severeinjurylawyers.com\/es\/faq\/call-at-fault-drivers-insurer\/","title":{"rendered":"\u00bfDeber\u00eda hablar con la aseguradora del otro conductor despu\u00e9s de un accidente?"},"content":{"rendered":"\n<style>.jr{--gold:#F3B937;--gold-soft:rgba(243,185,55,.14);--gold-line:rgba(243,185,55,.40);--bg:#000;--panel:#121212;--panel-2:#181818;--text:#fafafa;--text-2:rgba(250,250,250,.87);--muted:rgba(250,250,250,.60);--rule:rgba(250,250,250,.09);--rule-2:rgba(250,250,250,.17);--heading:\"Montserrat\",system-ui,-apple-system,sans-serif;--body:\"Source Sans 3\",\"Source Sans Pro\",system-ui,-apple-system,sans-serif;--mono:\"JetBrains 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var(--gold);color:var(--gold);font-family:var(--mono);font-weight:700;font-size:14px;display:grid;place-items:center}\n.jq-deeper{background:rgba(243,185,55,.07);border:1px solid var(--gold-line);border-radius:12px;padding:20px 24px;margin-bottom:var(--sec)}\n.jr .jq-rel{margin-top:6px;color:var(--text-2);font-size:17px}\n.jq-rel a{color:var(--gold);font-weight:700;text-decoration:underline;text-decoration-color:var(--gold-line);text-underline-offset:3px}\n.jq-relh{display:flex;flex-wrap:wrap;align-items:baseline;justify-content:space-between;gap:8px 24px;margin-bottom:24px}\n.jq-all{font-family:var(--heading);font-weight:700;font-size:15px;color:var(--gold);text-decoration:underline;text-decoration-color:var(--gold-line);text-underline-offset:3px}\n@media (min-width:980px){.jq-grid{grid-template-columns:minmax(0,7fr) minmax(0,5fr);gap:32px;align-items:start}\n  .jq-two{grid-template-columns:minmax(0,7fr) minmax(0,5fr);gap:48px}}\n@media (max-width:640px){.jq-hero{padding:calc(var(--hdr) + 24px) 0 28px}.jr .jq-hero .jf-kick{margin-top:22px}.jr .jq-by{margin-top:18px}.jq-main{padding:24px 0 var(--sec)}.jq-grid{gap:24px}\n  .jq-answer,.jq-next{padding:20px}.jr .jq-a{font-size:17px}.jr ul.jq-pts{grid-template-columns:minmax(0,1fr);gap:10px;margin-top:18px !important}.jr .jq-pts li{gap:12px;padding:16px !important}\n  .jr .jq-pts p{font-size:16px;line-height:1.55}.jq-n{flex-basis:28px;height:28px;font-size:14px}.jq-deeper{padding:18px}.jq-relh{display:grid;gap:6px;margin-bottom:16px}}<\/style>\n<div class=\"jr\" id=\"jf\"><header class=\"jq-hero\"><div class=\"wrap\"><nav class=\"jq-crumbs\" aria-label=\"Breadcrumb\"><ol><li><a href=\"https:\/\/severeinjurylawyers.com\/\">Home<\/a><\/li><li><a href=\"https:\/\/severeinjurylawyers.com\/faq\/\">Car Accident FAQ<\/a><\/li><li aria-current=\"page\">Should I speak with the other driver\u2019s insurer after a crash?<\/li><\/ol><\/nav><p class=\"jf-kick\">The first days<\/p><h1>Should I speak with the other driver\u2019s insurer after a crash?<\/h1><p class=\"jq-by\"><span class=\"jq-face\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/severeinjurylawyers.com\/wp-content\/uploads\/2026\/11\/matthew-graham-litigation-lawyer-300x300.jpg\" alt=\"Matthew Graham\" width=\"56\" height=\"56\"><\/span><span>Answered on video by <a href=\"https:\/\/severeinjurylawyers.com\/about-us\/matthew-graham\/\">Matthew Graham<\/a>, Managing Litigation Attorney<\/span><\/p><\/div><\/header><section class=\"jq-main\" aria-label=\"Answer and video\"><div class=\"wrap jq-grid\"><div class=\"jq-media\"><div class=\"jq-player\" data-yt=\"antA7WJg834\"><a class=\"jf-vid\" href=\"https:\/\/www.youtube.com\/watch?v=antA7WJg834\" data-yt=\"antA7WJg834\"><img src=\"https:\/\/i.ytimg.com\/vi_webp\/antA7WJg834\/maxresdefault.webp\" srcset=\"https:\/\/i.ytimg.com\/vi_webp\/antA7WJg834\/sddefault.webp 640w, https:\/\/i.ytimg.com\/vi_webp\/antA7WJg834\/maxresdefault.webp 1280w\" sizes=\"(min-width:1240px) 668px, (min-width:980px) 58vw, 100vw\" alt=\"Matthew Graham answers on video: Should I speak with the other driver\u2019s insurer after a crash?\" width=\"1280\" height=\"720\" fetchpriority=\"high\" decoding=\"async\"><span class=\"jf-play\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" width=\"28\" height=\"28\"><path d=\"M8 5v14l11-7z\" fill=\"currentColor\"\/><\/svg><\/span><span class=\"jf-len\">1:08<\/span><\/a><\/div><div class=\"jq-ch\"><p class=\"jq-label\">Jump to a moment<\/p><ol class=\"jq-chips\"><li><a class=\"jq-chip\" href=\"https:\/\/youtu.be\/antA7WJg834?t=0\" data-t=\"0\"><span class=\"jf-t\">0:00<\/span><span>You&#x27;re the least experienced person in the claim<\/span><\/a><\/li><li><a class=\"jq-chip\" href=\"https:\/\/youtu.be\/antA7WJg834?t=13\" data-t=\"13\"><span class=\"jf-t\">0:13<\/span><span>The adjuster is a trained expert<\/span><\/a><\/li><li><a class=\"jq-chip\" href=\"https:\/\/youtu.be\/antA7WJg834?t=23\" data-t=\"23\"><span class=\"jf-t\">0:23<\/span><span>What adjusters are trained to tell you<\/span><\/a><\/li><li><a class=\"jq-chip\" href=\"https:\/\/youtu.be\/antA7WJg834?t=37\" data-t=\"37\"><span class=\"jf-t\">0:37<\/span><span>Get your own professional involved<\/span><\/a><\/li><\/ol><\/div><\/div><div class=\"jq-answer\"><p class=\"jq-label\">The short answer<\/p><p class=\"jq-a\">Matthew Graham, managing litigation attorney, advises against going it alone in our 2026 video. The at fault driver&#x27;s insurer has far more claims experience than you do, and talking with a lawyer of your own early on gives you someone on your side.<\/p><blockquote class=\"jf-quote\"><p>\u201cThat&#x27;s why it&#x27;s so important as early on as possible to get your experienced professional involved, to talk to their experienced professional\u201d<\/p><footer><cite>Matthew Graham<\/cite> <a href=\"https:\/\/youtu.be\/antA7WJg834?t=50\">at 0:50<\/a><\/footer><\/blockquote><\/div><\/div><\/section><section class=\"jq-sec alt\" aria-labelledby=\"jq-pts-h\"><div class=\"wrap\"><h2 id=\"jq-pts-h\">Key points from Matthew<\/h2><ul class=\"jq-pts\"><li><span class=\"jq-n\" aria-hidden=\"true\">1<\/span><p>After a collision you have no experience dealing with what comes next, and the first call many people make is to the at fault party&#x27;s insurer.<\/p><\/li><li><span class=\"jq-n\" aria-hidden=\"true\">2<\/span><p>That insurance company handles car accident claims all the time and has more experience than you ever will.<\/p><\/li><li><span class=\"jq-n\" aria-hidden=\"true\">3<\/span><p>Insurance company staff are paid and trained to make an accident sound minor, your damages sound smaller, and medical care sound unnecessary.<\/p><\/li><li><span class=\"jq-n\" aria-hidden=\"true\">4<\/span><p>People who do what Matthew does are trained to do the opposite, working out what happened, who caused the damages, and how you get care.<\/p><\/li><\/ul><\/div><\/section><section class=\"jq-sec\" aria-labelledby=\"jq-detail-h\"><div class=\"wrap jq-two\"><div class=\"jq-detail\"><h2 id=\"jq-detail-h\">Who you reach when you call their insurer<\/h2><p>Matthew Graham starts by describing where you stand. After a collision you are the person with the least experience in the room, and you have never handled what comes next. Yet the call most people place first goes to the company insuring whoever caused the crash.<\/p><p>On the other end is someone who has handled far more car accident claims than you will in your life. He says that person is paid and trained to make the wreck sound like no big deal. His conclusion is that going alone tends to leave people unhappy with how it turns out.<\/p><\/div><aside class=\"jq-next\" aria-labelledby=\"jq-next-h\"><h2 id=\"jq-next-h\">Before you call anyone&#x27;s insurer<\/h2><ol><li>Pause before you phone the other driver&#x27;s insurance company, and remember that its staff are trained for these calls.<\/li><li>Speak with a lawyer early, so someone who works on these claims is on your side from the start.<\/li><li>Notice if you are being told that your injuries are small or that you can skip care, and bring that to us.<\/li><\/ol><\/aside><\/div><\/section><section class=\"jq-sec alt\" aria-labelledby=\"jq-rel-h\"><div class=\"wrap\"><div class=\"jq-deeper\"><p class=\"jq-label\">Read next on our site<\/p><p class=\"jq-rel\">Recorded statements, claim deadlines, and how adjusters value an injury are covered at length on our page about <a href=\"https:\/\/severeinjurylawyers.com\/dealing-with-insurance-companies-texas\/\">insurance claims and the people who handle them<\/a>.<\/p><\/div><div class=\"jq-relh\"><h2 id=\"jq-rel-h\">Related questions<\/h2><a class=\"jq-all\" href=\"https:\/\/severeinjurylawyers.com\/faq\/\">See all 23 questions<\/a><\/div><div class=\"jc-grid\"><article class=\"jc\"><div class=\"jc-img\"><img src=\"https:\/\/i.ytimg.com\/vi\/l0UDJR5J3R4\/hqdefault.jpg\" alt=\"Matthew Graham answering on video\" width=\"480\" height=\"360\" loading=\"lazy\" decoding=\"async\"><span class=\"jc-play\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\"><path d=\"M8 5v14l11-7z\" fill=\"currentColor\"\/><\/svg><\/span><span class=\"jf-len\">1:07<\/span><\/div><div class=\"jc-body\"><h3><a href=\"https:\/\/severeinjurylawyers.com\/faq\/do-i-have-car-accident-case\/\">Do I have a case after a car accident?<\/a><\/h3><p class=\"jc-by\">Matthew Graham<\/p><\/div><\/article><article class=\"jc\"><div class=\"jc-img\"><img src=\"https:\/\/i.ytimg.com\/vi\/LJsi8Ics8Rk\/hqdefault.jpg\" alt=\"Matthew Graham answering on video\" width=\"480\" height=\"360\" loading=\"lazy\" decoding=\"async\"><span class=\"jc-play\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\"><path d=\"M8 5v14l11-7z\" fill=\"currentColor\"\/><\/svg><\/span><span class=\"jf-len\">1:23<\/span><\/div><div class=\"jc-body\"><h3><a href=\"https:\/\/severeinjurylawyers.com\/faq\/doctor-visit-first-after-texas-crash\/\">Should I see a doctor after a Texas car accident?<\/a><\/h3><p class=\"jc-by\">Matthew Graham<\/p><\/div><\/article><article class=\"jc\"><div class=\"jc-img\"><img src=\"https:\/\/i.ytimg.com\/vi\/q6w4-OZVCYY\/hqdefault.jpg\" alt=\"Matthew Graham answering on video\" width=\"480\" height=\"360\" loading=\"lazy\" decoding=\"async\"><span class=\"jc-play\" aria-hidden=\"true\"><svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\"><path d=\"M8 5v14l11-7z\" fill=\"currentColor\"\/><\/svg><\/span><span class=\"jf-len\">0:57<\/span><\/div><div class=\"jc-body\"><h3><a href=\"https:\/\/severeinjurylawyers.com\/faq\/what-lawyer-needs-from-you\/\">What does my car accident lawyer need from me?<\/a><\/h3><p class=\"jc-by\">Matthew Graham<\/p><\/div><\/article><\/div><\/div><\/section><section class=\"jf-close\" aria-labelledby=\"jf-close-h\"><div class=\"wrap\"><h2 id=\"jf-close-h\">Bring someone to your side early<\/h2><p class=\"jf-cl\">Before you give any statement, talk with us. Call 1-800-INJURED and our team will walk through what the other insurer may ask and how we can help.<\/p><div class=\"jf-cta\"><a class=\"call\" href=\"tel:+18004658733\">Call 1-800-INJURED<\/a><a class=\"msg\" href=\"https:\/\/severeinjurylawyers.com\/contact-us\/\">Free case review<\/a><\/div><p class=\"jf-note\">This video and answer explain Texas law in general terms; they are not advice about your own case, and watching does not make us your lawyers.<\/p><\/div><\/section><\/div>\n<script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/severeinjurylawyers.com\/faq\/call-at-fault-drivers-insurer\/#webpage\",\"url\":\"https:\/\/severeinjurylawyers.com\/faq\/call-at-fault-drivers-insurer\/\",\"name\":\"Should You Call the At Fault Driver's Insurance Company?\",\"headline\":\"Should I speak with the other driver\u2019s insurer after a crash?\",\"description\":\"Think twice before calling the at fault driver's insurer. 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