Amazon delivery accident lawyer.
Reviewed by Josh Alexander, Founder & Managing Attorney | Updated
An Amazon van hit you, and the driver almost certainly does not work for Amazon. Our Amazon delivery accident lawyers find the company that does employ the driver, usually inside the first week. Then we write to that company before its records are deleted or written over.
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Hit by an Amazon van in Texas?
Amazon vans run routes in every Texas city, six and seven days a week. They stop constantly, double park, and reverse in places built for cars. Most Amazon truck accidents happen at exactly those moments, in traffic that is barely moving.
Then one hits you, and you do the obvious thing: you write down the name on the van. Here is the strange part. That name belongs to a company that does not employ the driver.
Amazon delivery accidents nearly all share this feature. The driver works for a smaller delivery company that Amazon hires to run the route. That company’s name may appear nowhere on the van.
How long do you have to file an Amazon accident claim in Texas?
An Amazon van crash follows the normal Texas rules and the normal Texas deadline. You must file your lawsuit within two years of the crash, Tex. Civ. Prac. and Rem. Code Sec. 16.003. The one exception is a mail truck; that claim is federal and works differently.
Texas also splits the blame by percentage. If part of the crash was your fault, the money you collect drops by that percentage, and you collect nothing if your share passes 50 percent, Sec. 33.001. So the other side has a reason to blame you for part of the crash, because every point of blame they move onto you is money they do not pay.
Two years sounds like plenty of time, but the delivery records do not last that long. So we send a preservation letter, a written demand to keep the records, as soon as we can name the delivery company. Call us this week rather than next month, because the deadline is two years and the records can disappear in weeks.
Which kind of Amazon delivery hit you? A DSP van and a Flex car are two different cases.
Amazon deliveries arrive two ways: in a branded Amazon van, or in a driver’s own car through the Flex app. Each one points your claim at a different company and a different insurance policy. So tell us which one hit you, because that single detail decides who our first letter goes to.
Was it a branded van on a DSP route?
A smaller, independently owned delivery company runs the route for Amazon. That company hires and pays the driver, so your claim goes against the driver and that delivery company.
That delivery company also carries its own commercial insurance, and that insurance is what pays the claim.
Was it a personal car on an Amazon Flex block?
A gig driver delivers in their own car through the Amazon Flex app, picking up delivery shifts called blocks. There is no delivery company between the driver and Amazon, so the case is built differently from day one.
No delivery company insurance sits behind a Flex car. So a Flex crash may end up paid by your own uninsured or underinsured motorist coverage, and we check every policy instead of assuming.
Not sure which one hit you? Call 469-807-7480 and we will read the crash report with you.
Who employed the Amazon driver who hit you?
Who does your claim go against? Two parties: the driver, and the company that pays the driver’s wages. Texas law makes an employer pay for a crash its driver causes on the job, and our company vehicle accident guide explains that rule.
With Amazon, that employer is usually not Amazon. Amazon hires smaller local companies, called Delivery Service Partners or DSPs, to drive its routes. The DSP owns the van, hires the driver, and pays the driver.
So if an Amazon branded van hit you, your claim usually goes against the driver and the DSP, not against Amazon. Your only job is to gather the three clues in the card next to this. If the clues point at different names, sorting that out is our job and not yours.
- The van door. Delivery companies sometimes paint their own name on the door jamb or a side panel, in small letters.
- Your delivery photo. If a package arrived at your home that day, the delivery photo in your Amazon app may show the company’s name.
- The crash report. The police crash report has boxes for the van’s owner, and the company named in those boxes is usually the delivery company.
Found a name, or found nothing? Send us whatever you have. We confirm the right company before anyone writes to anyone.
Can you sue Amazon for hitting your parked car?
You can sue after an Amazon van crash; the argument is over which names belong on the lawsuit. The lawsuit starts with the driver and the delivery company that employed them, and a parked car does not change that order.
Adding Amazon itself to the case takes separate proof, and no rule puts Amazon in every lawsuit. Adding Amazon can make the case bigger, but your claim works without it, because the delivery company has to answer either way.
Does Amazon control the route?
Four things get argued over: the route, the package count, the tracking app, and the daily score. Amazon supplies all four, and Amazon argues in every case that this does not make it the boss of the driver’s day.
Your claim does not depend on winning that argument, because the delivery company has to pay either way. Once a lawsuit is filed, we can demand documents; that stage is called discovery. We request the company’s Amazon contract and the daily route scores, and if they show Amazon setting the route, the volume, and the score, we ask the court to add Amazon as a defendant.
What we do in the first week of an Amazon delivery accident claim.
Amazon delivery accident claims are won or lost in the first two weeks, and doing things in the right order matters more than speed. Naming the wrong company wastes the weeks while the records are still fresh.
- We order the crash report. It says who owns the van, and we check that name against the one you saw.
- We look up every company named on it. The state keeps records of every registered business, and checking them means our letter goes to the right company, not one with a similar name.
- We send the preservation letter. That is a written demand that the company keep the route data, the app records, and any camera footage it holds.
- We add up your losses. The number comes from your medical bills and your pay records, not from a guess.
- We take the insurance calls. If an adjuster reaches you first, give them our number and say nothing else. Our guide on dealing with insurance companies in Texas shows the tricks they use on those calls.
You do one thing in that week. You send us the report and the photographs.
How do you prove an Amazon van crash?
What to do starting tonight
The paperwork starts moving at the delivery company that day, and none of it is sent to you. So gather your own: photograph the van, both plates, and any company name on the door jamb; save your delivery photo and notification; back up any doorbell or dashcam clip tonight; get the crash report number from the officer.
Say nothing about fault to anyone who calls. Take their name and send them to us; our guide on what to do after a car accident in Texas covers the rest of the first steps.
Start your case reviewThe crash report
Nobody neutral collects evidence for you after a crash; the police crash report is the closest thing. It has boxes naming who owns the van, and the officer’s written summary often records which employer the driver named at the scene. Everything else we request gets checked against it.
The route and tracking data
This is the evidence that disappears first, and it also shows whether Amazon set the pace of that day. That question decides whether Amazon can be added to the case at all. So we ask for the data early, before the company deletes it in the normal course of business.
The preservation letter
It is a written demand that the company keep what it has, sent before we know exactly which record will matter most. The letter does not physically stop anything from being deleted; what it removes is the excuse that nobody asked. If records go missing after the letter’s date, that disappearance itself becomes evidence, and we put the letter, its delivery date, and the missing records in front of the other side together.
The evidence you already have
Your own photographs, your delivery notification, and any doorbell or dashcam clip are evidence too. Half the proof in these cases comes from what you saved, not from what the company holds, which is why the checklist on the left matters tonight. For the injury side, our crash injury visualizer shows what your injury does inside the body, which helps when the argument turns to how badly you were hurt.
If the van drove off
An Amazon hit and run is not the dead end an ordinary one is, because a branded van runs a scheduled route rather than driving anywhere it likes. The delivery notification places a van on your street at a specific time, and the deliveries before and after yours narrow down which van it was. If the driver is never found, your own uninsured motorist coverage exists for exactly that situation; call us before you report it as an unknown driver, because those two claims are built differently.
What decides how much an Amazon van claim is worth.
The brand on the van changes who you claim against. It does not change what the claim is worth. Four things do, and three of them are still moving while you read this.
Your share of the fault
If part of the crash was your fault, the money you collect drops by that percentage, and you collect nothing above 50 percent, Tex. Civ. Prac. and Rem. Code Sec. 33.001.
What the route records show
They show how rushed the driver’s day was, and that is the argument that moves the blame percentage.
What your medical chart carries
Pain and limits that never reach your medical chart cannot be counted in your claim. Tell the doctor at every visit what hurts and what you can no longer do.
Which insurance pays
A delivery company’s commercial policy, a Flex driver’s personal policy, or your own coverage. Which one it is depends on which kind of vehicle hit you.
Every one of those is why an adjuster wants a recorded statement early. A sentence that shifts your percentage shifts the money with it, before anyone has read a single record.
How the arithmetic works is a separate subject; our guide on what a Texas accident case is worth sets it out. What this page settles is who the money has to come from.
Results from Texas vehicle claims.
- $15M18 wheeler, wrongful death
Recovered for a family after a fatal collision with a commercial truck.
- $2.55M18 wheeler crash
Resolved for a client seriously hurt in a wreck with a tractor trailer.
- $1M18 wheeler crash
Recovered after a heavy truck caused a high impact highway collision.
- $750K18 wheeler crash
Settlement for injuries from a commercial truck collision.
- $716KMotor vehicle accident
Recovered for a driver injured by another motorist’s negligence.
- $350KMotor vehicle accident
Settlement for a client rear ended in Texas traffic.
Sample results from actual past cases, none of which involved Amazon or a Delivery Service Partner. Open the full list and check any entry against the public record before you pick a firm, ours included. Past results do not guarantee a similar outcome; every case is different.
Who handles these claims
Call in English or in Spanish, and ask for any of these three attorneys by name. We answer the phones here ourselves.
Josh Alexander
Founder & Managing AttorneyA Texas trial lawyer and Marine Corps veteran, with over ten years in the courtroom and millions recovered for clients across the state. On a delivery file he confirms the employer first, then proves the fault and the losses.
Meet Josh AlexanderMatthew Graham
Managing Litigation AttorneyRan insurance defense litigation for over ten years at the country’s second largest auto insurer, so he knows how the other side prices a file. He gets the preservation letter out in week one.
Meet Matthew GrahamLaura Rivas
Senior Associate AttorneyNine years representing injured Texans in vehicle, truck, catastrophic injury, and wrongful death claims, and she takes calls in English and in Spanish.
Meet Laura Rivas
Questions Texans ask after an Amazon van crash.
Who pays, who is named, and what a lawyer changes. The employer, the deadline, and the records are covered in the sections above.
Talk to an attorney today
Bring us the crash report, the date it happened, and any name you saw on the van. The first thing we find is the company that employed the driver.
Call (469) 807-7480How much does Amazon pay if they hit you?
Can I sue Amazon for hitting my parked car?
Is Amazon the company you sue after one of its vans hits you?
What if no insurance covers the Amazon van that hit you?
Is it worth hiring a lawyer after an Amazon van crash?
Does Amazon or the delivery company decide how fast the route runs?
What if a USPS mail truck hit you instead?
From Josh Alexander
“I’ve spent years asking the same question inside Texas courtrooms: what really happened, and who is responsible for it? Insurance companies are built to pay out as little as possible. Trucking companies are built to protect their drivers’ records, not yours. My job is to make sure that changes. You don’t pay me a dollar unless I win. That’s the only way I’ve ever done this.”
Josh Alexander
Founder & Managing Attorney
Marine Corps veteran, Texas trial lawyer
What this promise means for your Amazon claim
The promise in Josh’s quote is simple: you pay nothing unless we win. This is what that looks like on an Amazon delivery claim.
You bring three things: the crash report, the date of the crash, and any company name you saw on the van. We do the rest; we find the company that employed the driver, send the preservation letter, and take the insurance calls so you do not have to.
What if the driver’s employer turns out to be a company you have never heard of? That is normal on Amazon claims, and nothing changes for you. We put the correct company’s name on the claim, and everything you gave us still gets used.
Talk to a Texas Amazon delivery accident lawyer today. No fee unless we recover.
Tell us what happened and give us the date it happened. You pay nothing up front and nothing by the hour; we advance what it costs to track down the delivery company and build the case, and our fee comes only out of what we recover for you. The first thing we mark is your two year deadline to file suit.
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Attorney advertising. Josh Alexander is responsible for the content of this page; principal office 12801 N. Central Expressway, Suite 1100, Dallas, TX 75243. Prior results do not guarantee or predict a similar outcome in any future case. The information on this page is for general purposes only and is not legal advice; contacting the firm or submitting a form does not create an attorney-client relationship. Amazon, Amazon Flex, and Delivery Service Partner are trademarks of Amazon.com, Inc. or its affiliates, named here only to describe the types of claims this firm handles; this firm is not affiliated with, endorsed by, or acting on behalf of Amazon or any delivery company. Se habla español.