Reviewed by Josh Alexander, Founder & Managing Attorney | Updated
Hit by a delivery vehicle in Texas? The driver who hit you often works for a company you have never heard of, not the brand painted on the van. Our delivery truck accident lawyers find that company using the crash report, the fleet number, and the driver’s paperwork, because that company is the one that owes you money.
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An Amazon van is usually driven by a smaller company that Amazon hires to run its routes. A FedEx vehicle depends on which part of FedEx ran the route, while a UPS package driver normally does work for UPS. A mail truck is different again: that claim is federal and leaves Texas court entirely.
Why does that matter? Your claim goes against the company that employed the driver, not against the logo. Your two year deadline does not pause while you look for that company, so finding the name late means time wasted on the wrong defendant.
So finding the driver’s actual employer is our first job on every delivery claim. Further down this page, our company vehicle accident guide explains why an employer has to pay for its driver’s crash at all.
You have two years from the date of the crash to file your lawsuit; that deadline comes from Texas Civil Practice and Remedies Code Sec. 16.003. We mark that date the week your file opens. Exceptions are narrow, so confirm your date with an attorney instead of assuming one covers you.
The second rule is shared fault. If part of the crash was your fault, the money you collect drops by that percentage, and you collect nothing if a jury puts your share above 50 percent, Sec. 33.001. For example: prove 100 dollars of loss at 20 percent fault, and you collect 80.
One warning: a mail truck follows neither rule. That claim goes against the federal government on federal deadlines, which are shorter in practice than the Texas deadline. Our Texas USPS mail truck accident lawyer page covers that claim start to finish.
Each company hires its drivers differently, so each one is responsible for its drivers differently. Before we write anything, we use the crash report to confirm who employed the driver. That answer decides which company you name, which insurance pays, and where the claim is filed.
Amazon usually hires a smaller local company, called a Delivery Service Partner, to run its routes. That smaller company owns the van and employs the driver, not Amazon. So your claim usually goes against that delivery company and the driver, not against Amazon itself.
UPS drivers work for UPS itself; there is no smaller company in between. So after a UPS truck wreck, you know who to claim against from day one. UPS is the one carrier where the logo and the employer match.
A mail truck crash is federal. The claim goes against the United States government on a federal form with federal deadlines, and no auto insurer is involved at any stage. It is the one delivery claim handled completely outside the Texas court system.
FedEx runs two systems: Ground routes have been driven by separate contractor companies, while FedEx Express used its own employee drivers. We find out which one ran your route from the paperwork, not from the logo on the truck. Until we check, nobody can say for sure which company you claim against.
A box truck or a smaller carrier works the same way: the first question is still who employed the driver. The difference is the weight, because a heavier vehicle leaves worse injuries and a larger claim. Tell us the logo and the date at 469-807-7480, and we identify the employer from the crash report before anyone files anything.
Two parties are usually liable, not one. The first is the driver, for the way the van was driven. The second is the company the driver worked for, because Texas law makes an employer responsible when its driver causes a crash on the job; our company vehicle accident guide explains that rule.
Here is the catch with delivery vans: the employer is often not the brand on the van. Amazon, for example, pays smaller local companies to drive its routes. Those companies own the vans and pay the drivers, even though the van still says Amazon on the side.
That is why we confirm the right company before asking anyone for money. Send the claim to the wrong company, and it writes back a month later saying the driver was not theirs. You lost a month, and your two year deadline kept counting the whole time.
Do not ignore that call; it is a clue. An insurance company only calls about the businesses it covers, so the company that caller represents is probably the company that actually ran the route, even if you never saw its name on the van.
Before you say anything else, write down three names: the insurance company, the adjuster who called, and the business they say they represent. Give those names to us, and we check them against the van owner listed on your crash report.
No. No law requires you to give the other side a recorded statement, and saying no politely does not hurt your claim.
Why do adjusters push for one so early? Because a recording made in week one locks in your story before slower injuries show up, and one wrong guess on tape can be used to raise your share of the blame. Decline, write down who called, and send the call to us; our guide on dealing with insurance companies in Texas explains the rest of their tactics.
When a delivery van hits you, the other side of your claim is not a regular driver with a personal auto policy. The other side is a company, its commercial insurance policy, and adjusters who handle claims like yours every day. Sometimes two insurance companies even call about the same crash: one for the driver’s company and one for the brand.
Be careful with both callers, because anything you tell one insurer can reach the other. Write down every name, hand the list to us, and let the calls come to this office instead of your phone.
Early offers are low for a simple reason: the insurer builds the number from the bills that exist so far, and your future treatment is not in it. You do not have to accept an early offer, and you do not have to deal with the insurer alone.
Delivery work is recorded stop by stop, and none of those records are kept forever. We match your crash time against those records to show where the van was and what it was doing. So write down the exact time tonight, down to the minute, before it fades.
Then see a doctor and keep every record. If you wait weeks for that first visit, the insurer will argue your injury came from something else. Our guide on what to do after a crash in Texas covers the rest of the first 48 hours.
Start your case reviewEvery package the driver scanned creates a time stamped stop. That shows where the van was, to the minute, and how rushed the whole shift was. If the records show too many stops and not enough time, we use that as evidence the company pushed the driver too hard.
The route manifest is the company’s planned list of stops, in order. It shows how many deliveries the company expected one driver to make that day. It is the company’s own record of what it asked of the driver.
Many vans record speed, hard braking, and GPS location, and some carry cameras pointed in and out. That data can run right up to the second of the impact, so we request it in writing before it is recorded over or deleted.
A simple doorbell clip can catch the van on your street and show how it was being driven. Save any clip and every witness phone number the same night, because a neighbor’s camera can record over its footage within days.
After a delivery crash, Texas lets you claim money in four categories. What any single claim is worth depends on the injury, the medical record, and the proof of fault.
Treatment already billed, plus future care your own doctor puts a written cost on. A guess written later does not count; the doctor’s estimate does.
The pay you missed while you could not work, proved with pay stubs, plus future income lost if the injury changes what work you can do.
Repair or replacement of your wrecked vehicle and the personal property damaged inside it, including a rental for the time yours is unavailable.
Physical pain, mental anguish, disfigurement, and physical impairment never arrive as a bill, so they have to be recorded in your medical chart. Tell the doctor at every visit what you can no longer do.
“Open a folder today and put everything in it: the tow bill, each receipt, each missed shift, the pharmacy printout. Months from now, when we sit down to draft your demand, that folder is what we build it from. Whatever isn’t in there is money the carrier never has to pay.”
Josh Alexander
Founder & Managing Attorney
Marine Corps veteran
For how these categories are valued, see our guide on what a Texas accident case is worth. Past results do not guarantee a similar outcome.
Recovered for a family after a fatal collision with a commercial truck.
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Sample results from actual past cases. More recoveries are on our full results page. Past results do not guarantee a similar outcome.
You reach an attorney, not a call center. Calls are answered in English and in Spanish.
A Texas trial lawyer and Marine Corps veteran, with over ten years in the courtroom and millions recovered for clients across the state. On a delivery claim he confirms the employer first, then proves the fault and the losses.
Meet Josh Alexander
Ran insurance defense litigation for over ten years at the country’s second largest auto insurer, so he knows how the other side prices a file. He gets the preservation letter out in week one.
Meet Matthew Graham
Nine years representing injured Texans in vehicle, truck, catastrophic injury, and wrongful death claims, and she takes calls in English and in Spanish.
Meet Laura RivasThe employer, the deadline, and the records are covered in the sections above. These are the questions that come up on first calls.
Bring us the crash report, the date it happened, and the logo you saw. The first thing we check is which company was actually behind the route.
Call (469) 807-7480“I’ve spent years asking the same question inside Texas courtrooms: what really happened, and who is responsible for it? Insurance companies are built to pay out as little as possible. Trucking companies are built to protect their drivers’ records, not yours. My job is to make sure that changes. You don’t pay me a dollar unless I win. That’s the only way I’ve ever done this.”
Josh Alexander
Founder & Managing Attorney
Marine Corps veteran, Texas trial lawyer
Josh’s promise works the same way on a delivery claim. You bring the crash report, the date of the crash, and the logo you saw on the van. We identify the employer, send the preservation letter, and take the insurance calls so you do not have to.
What if the employer turns out to be a different company than the brand on the van? Nothing changes for you. We name the right company, and nothing you gave us gets wasted.
Tell us what happened and which logo was on the van. You pay nothing up front, we advance the case costs, and our fee comes only out of what we recover for you. The first thing we check is which company was actually behind the route.
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Attorney advertising. Josh Alexander is responsible for the content of this page; principal office 12801 N. Central Expressway, Suite 1100, Dallas, TX 75243. Prior results do not guarantee or predict a similar outcome in any future case. The information on this page is for general purposes only and is not legal advice; contacting the firm or submitting a form does not create an attorney-client relationship. Amazon, FedEx, UPS, and USPS are trademarks of their respective owners, named here only to describe the types of claims this firm handles; this firm is not affiliated with, endorsed by, or acting on behalf of any of those companies. Se habla español.
