Richardson Car Accident Policy Limits Settlement

We Recovered the Full $30,000 Policy Limit for a Pickup Driver Hit by a Car Leaving a Richardson Apartment Complex, Without a Lawsuit

At 9:51 on a Sunday night in September 2023, a driver leaving an apartment complex on West Spring Valley Road turned left to head east and cut into our client’s lane.

An MRI later showed a herniated disc in his neck, and his treatment, including injections in his lower back, lasted until January 2024. The other driver’s insurance company paid out its entire $30,000 limit.

Our client’s white Chevrolet Silverado after the crash, seen from the front, its bumper crushed and torn at the driver’s side corner, the fender crumpled above the wheel and the hood pushed up
Our client’s Silverado after the crash, its front left corner crushed
Result
$30,000, the full policy limit
Medical bills
$35,938.10 billed, above the policy limit
Crash type
Left turn from a private drive, failure to yield
Location
900 block of West Spring Valley Road, Richardson
Reviewed by
Josh Alexander, the firm’s founder
01Crash Sequence

A Sunday Night on Spring Valley Road

Two sources tell the story of that night: the officer’s report and the pictures of our client’s pickup. In the report, Unit 1 is the car that came out of the complex, and Unit 2 is his Silverado. Page 2 of the police report holds the officer’s written account of the crash, which begins this way, word for word:

UNIT 1 WAS EXITING AN APARTMENT COMPLEX IN THE 900 BLOCK OF W SPRING VALLEY RD TO TURN LEFT (EASTBOUND). UNIT 2 WAS TRAVELING EASTBOUND IN THE 900 BLOCK OF W SPRING VALLEY RD IN LANE #1 (LEFT LANE).
Richardson Police Department crash report, page 2, opening two sentences

The complex sits on the north side of the street. To head east, the car had to cross the westbound lanes and swing into the eastbound side, where he was in the left lane, next to the median. The officer’s sketch on the same page shows the car still angled across his lane, partway through its turn, with the front left corner of his pickup against the car’s right front side.

Both drivers gave the officer an account that night, and the two accounts match. The police report sets them down one after the other:

DRIVER OF UNIT 1 STATED SHE WAS EXITING THEIR APARTMENT COMPLEX AT 900 W. SPRING VALLEY RD, AND TURNED LEFT. DRIVER WAS THEN STRUCK BY UNIT 2.DRIVER OF UNIT 2 STATED HE WAS DRIVING EASTBOUND WHEN UNIT 1 PULLED IN FRONT OF HIM, CAUSING HIM TO COLLIDE INTO UNIT 1.
What each driver told the officer, as written in the police report

Each vehicle carried a driver and a front seat passenger, and the report codes all four as belted, shoulder and lap. In his pickup, more than one airbag went off at both front seats. In the car, the only airbag coded as deployed was a side bag at the front passenger seat, the side his pickup struck.

Dispatch took the call at 9:51 p.m., and the officer was on scene seven minutes later. Both vehicles were towed away. The road reopened at 10:48, and the officer cleared the scene three minutes after that.

Close view of the Silverado’s driver side headlight knocked out of place, the hood creased and the fender pushed in behind it
Headlight knocked loose, hood creased
Driver’s side front corner of the Silverado, the bumper cover torn and folded and the fender ripped open above the front wheel
Bumper cover torn and fender ripped open over the front wheel
The Silverado’s front fender bent back where it meets the driver’s door, beside the Silverado badge
The front fender, bent back against the driver’s door
02CR-3 Decoded

What the Officer Wrote Down

Our certified copy of the report carries the TxDOT records custodian’s signature from September 25, 2023, just over a week after the crash. The table covers the entries his claim leaned on; for every other box on the form, see our crash report decoder.

Our attorneys went through the report line by line, the way they work through every crash report on a new file, testing each entry against the rest of the evidence. They looked at fault first: the factor column, the officer’s conclusion and, just as important, the other driver’s own statement, quoted above, that she turned left out of the complex. A code is the officer’s opinion; a driver’s own words about what she did are harder for an insurer to argue with.

Next they set the officer’s sketch and the damage ratings below beside the photos of the pickup. All three put the impact at his front left corner and the car’s right front side, so the report’s account of how the vehicles met is backed by the damage itself. Last, they checked the boxes that decide which rules apply, starting with the private property box. It was left unmarked, which placed the crash on the public street, where the driveway rule in section 03 governs.

FieldEntry, then its meaning
RoadLR, W Spring Valley Rd, direction E, limit 35A city street, eastbound, posted at 35 mph
LocationBlock 900, not at an intersection, 1000 FT E of S Waterview DrAbout 1,000 feet east of South Waterview Drive
Private property boxNot markedThe collision happened on the public street, not inside the complex
Factor, the other driver34Did not yield on the way out of a private drive, in the officer’s opinion
ChargesNone listedNo citation appears for either driver
ConditionsWeather 1, light 3, surface 1Clear; dark, with street lighting; dry pavement
RoadwayType 2, alignment 1, traffic control 17A divided two way street with an unprotected median, straight and level, with marked lanes
Damage, the car1-RFQ-4Force from the 1 o’clock direction into the right front quarter; severity 4 on a scale of 0 to 7
Damage, his pickup11-FL-4Force from 11 o’clock into the front left; severity 4

Each meaning is TxDOT’s own, taken from the CR-100 manual officers follow when they fill out the form. The report is linked below with names, addresses, contact, license and insurance details, identification numbers and some report entries removed, as a line printed across the top of each page states.

Open the redacted Richardson crash report (PDF)
03Texas Law

The Driver Pulling Out Had to Yield

Texas law puts this duty on the driver coming out. Transportation Code § 545.155 requires a driver about to enter or cross a road from an alley, a building, or a private road or driveway to give way to vehicles approaching on that road. A city street counts, because the same subtitle defines a highway or street as any publicly maintained way open to vehicles (§ 541.302).

Factor 34 is the report’s shorthand for that failure, and the officer’s written account in the police report ends with this conclusion, again copied exactly:

OFFICER’S INVESTIGATION REVEALED DRIVER OF UNIT 1 FAILED TO YIELD RIGHT OF WAY (TURNING LEFT) AND CAUSED THE CRASH.
Final sentence of the officer’s account, same police report

The report lists no citation for either driver, and a civil claim does not depend on one. What counts is whether the evidence shows a driver broke a duty like the one in § 545.155. A crash report records an officer’s opinion, and an insurer is free to dispute it; this one put the cause on the driver who pulled out, while the value of the claim still had to come from his medical records.

Our founder, Josh Alexander, has written that the error he runs into most often in parking lot cases is someone who believes no rules apply on private property, so there can be no claim. A driveway exit onto a public street leaves even less room for that doubt, because the yield duty sits in the statute itself. Left turns add risks of their own, and our Texas left turn crash index measures them across the state.

04Texas Crash Data

How Often Richardson Reports Name a Driveway Exit

To see how common this kind of crash is in Richardson, we searched TxDOT’s CRIS crash database on October 5, 2026, for reportable crashes in the city where the investigating officer named factor 34 as contributing to the crash for one or more drivers. Each crash counts once even when two drivers had the factor, the city is the one the officer wrote on the report, and the factor is the officer’s opinion rather than a finding by any court. A crash that never leaves a parking lot or private drive is generally not reportable, so these counts cover drivers who made it onto the public street.

YearCrashes listing factor 34Share of the city’s reportable crashes
2021473.0%
2022703.9%
2023814.4%
2024905.3%
2025895.0%
2021 to 20253774.3%

The yearly count climbed from 47 in 2021 to 90 in 2024 and held there in 2025, at 89; that year, about 1 in every 20 reportable crashes in Richardson carried the factor. The September 2023 crash on Spring Valley Road is one of the 81 counted for its year. For the statewide picture, our Texas parking, driveway and backing crash index sorts every driveway crash in the state by what officers said went wrong.

05Injuries and Treatment

A Herniated Disc and Months of Care

His medical records pick up in early October 2023, when he saw a chiropractor and a pain management doctor on the same day. He described pain in his neck and lower back, pain across his chest wall, pain in his left hand between the ring and little fingers, and pain in his right knee. The lower back pain ran down into his buttock and the neck pain out into his shoulder; his hand felt numb, and both arms tingled.

The two providers found the same picture on exam: muscle spasm and tender knots along his spine, from the neck down to the low back, less motion than normal, and nerve tests that brought on his pain. The pain doctor also noted weakness in his right thigh and started him on an anti inflammatory, a muscle relaxant and a cooling gel. Three days later, an MRI of his neck found a 1 millimeter herniated disc at C5-6, between the fifth and sixth vertebrae of the neck.

A deployed side curtain airbag hanging down inside the pickup’s cab beside an open door
The side curtain airbag, deployed inside the cab
The pickup’s windshield with cracks spreading across the glass in a starburst
His windshield, cracked across the glass

His chiropractor’s plan called for three to four visits a week for four to six weeks. Over 30 visits, the sessions combined electrical stimulation, heat, ultrasound and manual therapy, and later added traction and spinal adjustments. At a follow up exam in early November, every complaint was improving, and his hand and chest had returned to normal.

His lower back took longer. On November 30, the pain doctor injected the facet joints on both sides of his lower spine, at the L5-S1 and L4-5 levels, the small joints that link each vertebra to the next. On December 11 he reported 60 percent improvement that had lasted about a week. By late December his pain was easing, and the pain doctor recommended a second round of the same injections. In January 2024 his chiropractor released him to keep up his exercises at home, almost four months after the crash.

Our herniated disc page follows another client’s disc injury from the first signs through treatment, if you want a fuller picture of what these injuries involve.

06Insurance

Why the Claim Stopped at $30,000

The driver who pulled out carried a liability policy that paid at most $30,000 for any one injured person, the lowest per person amount Texas allows. Transportation Code § 601.072 puts the required minimum for a single collision at $30,000 per injured or killed person, and our guide to Texas minimum car insurance covers the rest of the 30/60/25 rule. Another claim of ours ended at the same ceiling: our San Antonio rotator cuff result also stopped at a $30,000 limit, before suit.

His medical bills show how fast a minimum policy runs out. These are the amounts each provider billed, as listed in his file; the records show no payments against them.

Provider and what it coveredBilled
Pain management clinicFour office visits and the facet injections$14,295.10
Chiropractic clinicTreatment from October 2023 into January 2024$12,525.00
Imaging centerFacility charges for his MRIs and X rays$5,824.00
RadiologistReading two MRIs and four X ray studies$1,800.00
PharmacySix prescription fills$1,494.00
Total billed$35,938.10

The injection session alone was billed at $10,780.80. The second round his pain doctor recommended was estimated at another $12,030.80, and the bills already stood above the $30,000 limit before it was ever scheduled.

A policy limits settlement means the insurer paid everything its policy promised for one injured person. When an injury is worth more than that, our page on underinsured at fault drivers and who pays the rest shows where else to look, and learning the limit in the first place is its own task, covered in our guide to tracking down another driver’s policy limits.

07Our Work

What We Did on His Claim

His part was getting treatment and keeping his appointments. Ours was the rest: the report, the records, the insurer and every phone call in between.

Josh Alexander, Founder and Managing Attorney of J. Alexander Law Firm

From our founder

“For years, I have asked the same questions in Texas courtrooms: What happened? Who is responsible? And what insurance is available to cover the harm? … Our role is to investigate the facts, identify the available coverage, and press for the recovery the evidence supports.”

Josh Alexander, Founder and Managing Attorney, in our guide The Other Driver Left, Lied, or Had No Insurance

On this claim, the police report answered his first two questions. The third answer was the policy limit described above, and it set the ceiling for everything that followed.

His case manager

Each client here is assigned one case manager by name, reachable directly by call or text, who updates the client on the file every 14 days or sooner. His case manager followed his treatment as it happened and gathered the records and bills behind it from five providers: the chiropractor, the pain management clinic, the imaging center, the radiologist who read his scans and the pharmacy. With the photos of his pickup, his file runs to 144 pages, and every detail of his care on this page comes from those records.

The attorney’s review

A senior attorney led the claim. With the coverage capped, the work was showing that his documented injuries and treatment called for every dollar of the limit.

No lawsuit needed

Once his treatment was documented, we presented the claim to the insurer for the driver who pulled out, and it paid the full limit. Because no suit was ever filed, there were no depositions to sit through and no court dates to wait on. He owed us nothing up front, either; the firm carried the costs of the claim until it settled.

08Case Result

$30,000, Every Dollar of the Policy

$30,000

Policy limits settlement, pre litigation

The $30,000 is the gross settlement. The firm’s fee, the costs of the claim and any medical balances payable from the recovery come out of it before our client receives the rest. Every result reflects its own crash, its own injuries and its own insurance, and this one does not promise or predict any other outcome.

09Attorney Review

Attorney Review

Josh Alexander, Founder and Managing Attorney of J. Alexander Law Firm

Reviewed by: Josh Alexander, Founder and Managing Attorney

Published and reviewed on

10Related Case Results

More Texas Crash Case Results

See all case results

11Contact

Hit by a Driver
Pulling Out of a Driveway?

If someone pulling out of a driveway, a parking lot or an apartment complex hit you anywhere in Texas, we would like to hear how it happened. We can explain what the report and the other driver’s insurance mean for your claim.

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